Microsoft Teams + Power Automate : Approvals app in Teams – workaround for – Approval Power Automate not sending approval emails to Approvers

Microsoft Teams : Approvals app
Microsoft Teams : Approvals app

Hi All,

Greetings for the day !!! Today new small learning !!! LIFE IS BEAUTIFUL 🙂

Background / Details :

  • We have simple two level approval process Power Automate
  • We tested in our local environment and Power Automate is working perfectly fine
    • Approvers are receiving approval emails and can Approve / Reject respective approval request
  • We exported Power Automate from our local environment and imported in our customer tenant
  • During testing in customer tenant we realized that Approvers are not receiving approval emails
  • Microsoft sends Approval emails with an account – maccount@microsoft.com
  • We verified all necessary things like
    • If Microsoft account is blocked or not – maccount@microsoft.com
    • If our IPs are restricted geographically
  • But no luck, finally we decided to raise ticket to Microsoft

Workaround : We tried Approval app in Microsoft Teams

Take away from this article:

  • How to incorporate Approval app in Microsoft Teams
  • How to Approve / Reject the approval requests from Microsoft Teams

Approval app in Microsoft Team:

  • Approvals app available in Microsoft Teams as shown in below fig
Microsoft Teams : Approvals app
fig : Microsoft Teams : Approvals app
Microsoft Teams : Approvals app
fig : Microsoft Teams : Approvals app
  • This app is available since last year
  • This app provides two features
    • Send request for an approval OR create new approval requests
    • Approve / Reject request which as a user / approver I receive
  • In this article we will discuss – Approve / Reject request which as a user I receive
  • When we add Approval app to the Teams we get notifications in activity feed as in below figure
Microsoft Teams - Approval App
fig : Microsoft Teams – Approval App
  • We will receive all the requests under “Received” tab as shown in above fig
  • We have three status respectively performed by me – Rejected / Approved / Requested
  • When we click on “Requested” status link we get an dialog for Approve / Reject request as
Microsoft Teams - Approval App - Option to Approve  /Reject
fig : Microsoft Teams – Approval App – Option to Approve /Reject

Permissions required to add Approval app in Microsoft Teams :

  • Permissions to create a Microsoft Dataverse database
  • An account on powerautomate.microsoft.com
  • Administrator Role in the environment
  • License for Power Automate, Office 365, or Dynamics 365
  • License for Microsoft Forms is required for users to set up new approval templates

To use Approval app in Microsoft Teams we need :

  • License for Power Automate

Thanks for reading ! Feel free to discuss if required, suggestions / thoughts are welcome

Prasham Sabadra

LIFE IS VERY BEAUTIFUL :) ENJOY THE WHOLE JOURNEY :) Founder of Knowledge Junction and live-beautiful-life.com, Author, Learner, Passionate Techie, avid reader. Certified Professional Workshop Facilitator / Public Speaker. Scrum Foundation Professional certificated. Motivational, Behavioral , Technical speaker. Speaks in various events including SharePoint Saturdays, Boot camps, Collages / Schools, local chapter. Can reach me for Microsoft 365, Azure, DevOps, SharePoint, Teams, Power Platform, JavaScript.

You may also like...

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: